How do I enable Two-Factor Authentication 2FA
In order to set this up, you will need a Two-Factor Authentication app (2FA). For this demonstration, we are using Authy You can download Authy f...
Thu, 6 Feb, 2020 at 4:38 PM
How to enable SMS Two-Factor Authentication (2FA)?
Two-Factor authentication allows you to have an additional layer of security to your account. You have to have your phone number verified in order to us...
Fri, 27 Sep, 2019 at 12:03 PM
How do I verify/update my phone number?
To verify your phone number for two factor authentication via SMS simply Login to Click "Settings" Enter your phone...
Wed, 5 Jun, 2019 at 2:46 AM
How do I reset my KOT4X Back office password?
Follow this link to reset your KOT4x Password:
Mon, 25 Nov, 2019 at 12:13 PM
Where are my funds kept?
All deposits are in segregated fund accounts. Any and all funds deposited by our clients are held either in the name of the client and/or held in the na...
Thu, 9 May, 2019 at 12:25 AM
How do I submit a selfie?
When you are asked to submit a selfie, the picture would need to look like this: Please Note: Make sure your finger is not covering any details. ...
Wed, 5 Jun, 2019 at 2:51 AM
How do I submit my verification documents?
Once you sign up and go through phase 1 and 2 of the process, you can re-login to start uploading your documents.  Be sure to follow the steps and uplo...
Fri, 6 Dec, 2019 at 3:11 PM

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