KOT4X Account - My Account
Our current CRM system does not support the changing of personal account details on the clients end and is not being modified at this time. This ...
Fri, 10 Jun, 2022 at 4:45 PM
Click "My Accounts" Click "View" on the account to be removed Next, you will be on the account view and here you can ...
Wed, 8 Mar, 2023 at 8:21 PM
You are not able to change your address directly on our KOT4X back office. Our Customer Support team can assist you and change it for you. You...
Fri, 10 Jun, 2022 at 4:45 PM
Click/tap on “Internal Transfer”. Select “Wallet to Trading Platform” in the “Select transfer type”. Choose the wallet to transfer from. Choose...
Tue, 28 Mar, 2023 at 12:23 PM
We aim to approve your account within the same business day. If your account verification has gone over the 24-hour mark, please contact suppor...
Fri, 10 Jun, 2022 at 4:44 PM
You will need to log in and go to the "My Accounts" Tab. Click "View" on the account. Click the three horizontal dots. S...
Wed, 8 Mar, 2023 at 3:28 PM
To verify your phone number for two-factor authentication via SMS simply Login to https://dash.kot4x.com/ Click "Settings" Enter yo...
Fri, 10 Jun, 2022 at 4:43 PM
A support agent may ask you for your 6 digit support pin to help assist with your request. To view your support pin simply login to dash.kot4x.c...
Fri, 10 Jun, 2022 at 4:42 PM
If you have previously uploaded a document and need to submit a new document, click on the "Documents" tab and submit your new documents. ...
Fri, 10 Jun, 2022 at 4:42 PM
Proof of ID document Must be a Driving License, Passport, or other government-issued ID. It must be a color photo that is valid/in-date (not expir...
Fri, 10 Jun, 2022 at 4:41 PM