Important updates or messages from our Team are sent to your inbox. If you are not receiving our emails, it is important to check your Spam/Junk folder.If your emails are located in the Spam/Junk folder, here are a few methods to assist you with resolving this issue:Moving our emails to your Safe List/InboxAccess your Junk folder. Open the email. Tap the Forward button. Tap Move Message. First, choose Inbox and then Move.