There could be a time when the Payments team will request a selfie from you. This request is in place as an additional security layer to safeguard our client's funds.
To provide this, you will need:
- A piece of paper and a pen.
- A valid identity document.
- A camera.
Start by writing down the date and amount of your withdrawal on a piece of paper. These details may be found in the "Withdraw" tab of your KOT4X account as indicated below. Add your signature on the paper.
The image will need to include the following information:
1. Your full face
2. Your Identity document
3. A Piece of paper showing the: Withdrawal date, amount, and currency, along with your signature.
Hold your identity document along with the paper and take your selfie. You may also receive help from a friend or use a timer to take this image.