We will be changing from SMS Two-Factor Authentication (2FA) to Two-Factor Authentication (2FA) via an Authenticator app.
To be able to change your Two-Factor authentication onto another device, you will need to:
- Click Settings.
- Then Disable.
- Enter the 6-digit code that was sent to your mobile phone.
- Click Disable.
If you do not receive the code, you can also try resending the code again
Then you will need to get your other device and:
- Click on Enable 2fa via an authenticator app.
- Scan the QR Code (If you need to enter the code manually, please click Unable to scan? Try entering the code manually)
- Enter the 6-digit code that shows on the authenticator app.
- Click Submit.