Proof of Address document (POA)

To verify your address, we can accept ONE of the following; 

  • Bank Statement
    If you provide a Bank Statement or Credit Card Statement please make sure that all personal information such as the Credit Card details is not visible.
  • Utility Bill
    Water, Gas, Electric, etc
  • Postpaid Mobile Phone Bill

Please Note: We do NOT accept Mobile Phone bills.

Our guidelines;

  • All four corners should be showing, not cropped and must be able to see the full document.  Account numbers and sensitive information can be covered.
  • The document must be dated within 3 months (90 days) of the present-day. 
    We need to see an issue date.
  • Your full name and address should be visible on the document.
  • Must show some form of the official logo, stamp or notarisation.
  • We can accept screenshots/scans for POA, however actual pictures of PDFs are preferred. If screenshots are to be sent, please include the all pages of the document.
  • Please ensure the document is not password protected.

You will find some examples below: